Terms & Conditions

Welcome to the Stella and Ollie website! By using our site and making a purchase, you agree to the following terms and conditions:

1. Use of Website

This website is intended for personal, non-commercial use. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the site or its content without written permission from Stella and Ollie.

2. Product Information

We strive to display product descriptions, images, and prices accurately. However, we do not guarantee that all information is error-free. If you notice a discrepancy, please contact us so we can resolve it quickly.

3. Intellectual Property

All content on this website, including characters, illustrations, logos, graphics, videos, and text is the property of Stella and Ollie (Stella and Ollie Books) and is protected by copyright laws. You may not use our content without written permission.

4. Purchases & Payment

By placing an order, you agree to provide current, complete, and accurate purchase and account information. All prices are listed in USD unless otherwise noted.

5. Refunds & Returns

We offer refunds within 30 days of purchase for eligible items. Items must be unused and in original condition. Digital downloads and gift cards are non-refundable. See our Refund Policy for full details.

6. Shipping

Shipping times may vary depending on your location. We are not responsible for delays caused by carriers, customs, or incorrect addresses provided by the customer.

7. User-Generated Content

By submitting reviews, testimonials, or tagging us on social media, you give Stella and Ollie the right to use, share, and promote your content in marketing materials.